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Cisco Cloud Collaboration

Use Spark Hybrid Services to Connect Clouds and the Premises

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Cisco offers both on-premises and cloud-based collaboration solutions. Our hybrid services combine cloud-based software as a service with premise-based software and with Cisco Hosted Collaboration Solution (HCS) services, and use each for what they do best. This combination delivers unique and innovative experiences for partners and service providers to help users be more productive and allow businesses to use the cloud and the premises in ways that make sense for the business.

Our hybrid services take full advantage of the Cisco Collaboration Cloud, which is built on:


  • Continuous delivery of new and innovative user experiences
  • Industry-leading security and encryption
  • Bringing together existing premises solutions with partner-hosted and Cisco cloud-based collaboration services
  • Empowerment of partners and administrators to manage and improve the user experience


Cisco Spark Hybrid Services allow customers and service provider partners to connect on-premises or HCS capabilities with Cisco Spark capabilities in the Collaboration Cloud. You can use what you have today for what it's good at, then add SaaS services that combine with your current setup to do something new. This allows you to build upon what you already have to create entirely new experiences with the addition of a cloud.

Services available today include Call Service, Calendar Service, and Directory Service

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